WaveWare Apollo T-2000 Informações Técnicas descarregar pdf (Página 70)

Certification Manual

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incoming emails and downloaded files. The anti-virus software will

quarantine any suspicious files and remove them from the computer.

Internet activity is not the only way that malicious software can find its

way onto the network. Infected computers that are connected to the

network can easily introduce them. Even USB flash drives and portable

hard drives can expose the network to this type of software.

The third and final level of security that we will discuss is WLAN

security. This level of security has to do with who and what you allow onto

your WLAN. Most business’ wireless networks are secured by WPA or

WPA2 security with either AED or TKIP encryption. This requires that a

secure password be typed known before the user can access the network.

The router can also be setup to only allow certain IP addresses to have

access.

Other Computer Information

Performing a System Reboot

There are times when the Server Computer must be rebooted in

order to clear an error, vacuum it out, or simply reset the system. There are

several important steps that should be followed by the installer or servicing

technician.

Step 1 – If at all possible, perform the re-boot when there are no calls

on the system, and at a low call volume time, such as

over lunch.

Step 2 – Inform the staff that the call system will be down temporarily

and that they should perform room checks.

Step 3 – It is always a good idea to perform a system backup before

shutting the computer down.

(Client Solution, Server Solution, Database Solution)

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WaveWare Apollo T-2000 Informações Técnicas Página 70